Continuous Support
HubSpot Admin Program

Great question! Let's start with the annual expense for hiring a senior-level HubSpot Admin on a full-time basis. These days that can surpass $100,000, not including the additional benefits.

Furthermore, there might be instances where you don't have enough tasks to keep them occupied all the time, resulting in paying for unutilized time.

We also offer other services well beyond just HubSpot Admin services like process improvement, documentation, training, and full custom projects, which allows us to support you beyond HubSpot Admin services.

You can review our game plan for the first 30 days.

Please note that we offer a range of services from full CRM onboarding and optimization, to process improvement and enablement. The HubSpot Admin program is designed to support your team in the day-to-day tactical tasks, it is not intended for full project initiatives (Learn more about project work here).

To see a full list of tasks we can support, see the following HubSpot Admin Scope of Work.

You have the freedom to submit as many task requests as you want. Think of it as creating a backlog of tasks for future implementation.

The only restrictions are the maximum number of tasks that can be delivered in your current billing cycle (3 for Limited subscribers) and the number of tasks that can be worked on simultaneously (2 or 3), which are determined by your subscription plan.

Seven days prior to your Premium or Elite subscription renewal, our team will reach out to you via email with the following question:

"As we look forward to the coming month, we want to understand the key challenges you're currently encountering in your business operations. How can we assist you in overcoming these obstacles through the power of HubSpot?"

• We will analyze your answers
• We will brainstorm solutions
• We will create and send you a list of recommended task suggestions to help you resolve these issues.
• If approved, you can simply add the task to your list in your client portal.

This simple step will give us an action plan for the next month.

In order to proceed with the next tasks in your "Accepted" stage queue, we require your confirmation to mark the tasks in the "Pending Approval" stage as "Complete."

Once it is approved, we start working on the next one.

Depending on your plan, we may work on multiple tasks at the same time, up to 2 or 3 for Premium and Elite Plans. 

To initiate task requests, simply fill out the intake form on your client portal.

No need to worry if you're uncertain about the accuracy of your submission. We meticulously evaluate each task to ensure a clear understanding of your goals.

For further details, please visit this article.

No.

For this type of service, free trials are not the most effective way to build a relationship.

However, we don't require a contract or commitment, and you can cancel or change your account with a one-billing cycle notice.

Note that your plan can only be changed once every 90 days.

Our goal is to deliver tasks for your review within 3 business days from the moment we start working on them.

Each task will be accompanied by a time estimation as we prioritize and assess it.

While tasks that are more customized or complex may require additional time.

Learn more here.

We will engage in direct communication through the client portal, providing detailed descriptions and/or loom videos for your review and approval.

You can request to cancel, upgrade, or downgrade your account any time with a one-billing cycle written notice. Upgrades and downgrades are limited to once every 90 days.

Learn more here.