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How Pathwayz Communication Streamlined Operations with Processology's HubSpot Admin Program

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Industry

Technology

Challenge

Pathwayz Communication encountered significant challenges with time and resources while configuring their HubSpot system and building workflows. This hindered their ability to concentrate on core business activities and optimize sales efforts.

Results

Through Processology's Admin Program, Pathwayz Communication achieved significant enhancements in lead management and organization. They experienced increased efficiency and notable cost savings by eliminating the need for a full-time administrator. Their workflow became more streamlined, enabling them to concentrate on core business tasks and improve profitability.

Key Product

HubSpot Admin Program

pathwayz.com
85
Hours Saved
$45k
Cost Savings
86%
Lead Viability
56%
More Efficiency

The Admin Program from Processology was a tremendous help in reducing the time and effort we spent figuring out how to configure the system. Once we understood the configuration, having to build it ourselves was very time-consuming, especially during the learning process. For me, it was straightforward to send a request to have a workflow built, which allowed me to move on and actually use the system to support our growth.

Cindy Howell

Sales Associate @ Pathwayz Communication

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About your Customer

Pathwayz Communication is a communication solutions provider in the US, dedicated to delivering high-quality phone and internet services to their clients.

The Challenge

Before discovering the innovative of Processology's Admin Program, Pathwayz Communication found itself entangled in the complex web of configuring and maintaining its CRM internally, a task that was both time-consuming and energy-draining.

"Our biggest hurdle with the HubSpot admin was the sheer amount of time it took to not only figure out how to build workflows and configure the system but also to actually implement those configurations and workflows." - Cindy Howell

This challenge was a significant drain on their resources, diverting attention from their core responsibilities and putting a damper on their productivity.

 

The Solution

Pathwayz Communication uncovered the innovative brilliance of Processology's Admin Program as the ultimate remedy for their HubSpot configuration challenges.

"Processology's Admin Program was a game-changer, dramatically reducing the time and effort we spent trying to configure the system."

- Cindy Howell

This dynamic program provided expert HubSpot configuration and workflow creation services, empowering the team to simply request and receive completed workflows without the usual hassle.

This efficiency boost allowed them to channel their energy into leveraging the system to drive sales growth.

"It was incredibly straightforward to request a workflow build and have it completed, freeing me to focus on using the system to boost our sales." - Cindy Howell

The Results

After embracing the Admin Program, Pathwayz Communication witnessed a transformation that was nothing short of extraordinary.

"As we continue to leverage Processology's Admin Program, it empowers us to refine our HubSpot platform, giving us crystal-clear insights into the quality of leads and contacts entering our system."

- Cindy Howell

The program elevated lead viability and organization, making it a breeze for the team to pinpoint which leads were truly worth their pursuit. Efficiency skyrocketed, and the company enjoyed savings equivalent to a full-time position.

"The financial savings from not needing to hire someone for this task have been an absolute game-changer."

- Cindy Howell

Moreover, the program's strategic guidance enabled Pathwayz Communication to optimize its system usage and boost profitability with existing contacts.

"I can't recommend Processology's Admin Program enough. It has not only lightened our workload and enhanced efficiency but also amplified the value of our contacts, allowing us to focus our time and energy where it truly matters."

- Cindy Howell

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