Transforming Marketing Operations with Processology's HubSpot Admin Program

The Challenge

Bravo Store Systems faced a significant challenge: a lean marketing department that was stretched thin managing both marketing and sales operations within HubSpot. Time constraints and limited expertise meant they couldn't fully leverage the platform's capabilities. Despite their investment in HubSpot, they were not utilizing it to its fullest potential, leading to operational bottlenecks and inefficiencies.

The Solution

Enter Processology's HubSpot Admin Program. Rachel Mooneyhan, Marketing Manager at Bravo Store Systems, recalls how the program provided a dual solution: expert guidance and efficient execution.

"The Admin Program helped resolve this for us in two big ways. The first being, helping us think through how to solve some of our biggest issues and help us optimize just having someone's brain that knows HubSpot really well. And then helping us execute things so they can do things a lot faster than my team and I can and a lot better than my team and I can in HubSpot." - Rachel Mooneyhan

This allowed Bravo Store Systems to treat Processology as an extension of their team, optimizing HubSpot's use without the need for extensive onboarding or hiring of new staff.

The Results

The impact was immediate and significant. Bravo Store Systems saw a dramatic improvement in its marketing and sales operations.

"Just the free time that I have back now knowing that I can submit a ticket for any request that comes in big or small and trust that it's being handled well and it's always been handled really quickly and the communication has been great." - Rachel Mooneyhan

The Admin Program completed over 200 improvement tasks and counting, identified multiple operational bottlenecks, and maintained high client satisfaction.

"Being part of this Admin Program adds way more value than a part-time team member because someone that I could hire part-time wouldn't have the knowledge base and skill level that I know the Processology team has." - Rachel Mooneyhan

The collaboration with Processology enabled Bravo Store Systems to be more productive and efficient, ultimately transforming their marketing and sales operations.